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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...
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Measuring business value provided by IT is very challenging. This blueprint will help you achieve a clear metrics project by following our two-phase methodology: assess...
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Many IT departments lack internal expertise to undertake a data center build project as facilities require specific industrial design and engineering requirements to meet...
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SEO can attract new customers, reduce marketing costs, and help your organization gain a competitive edge. But knowing how to implement it means wading through a sea of...
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A data center relocation can be best described as a controlled disaster that involves high risk and requires rigorous and thorough planning. Over 29% of IT professionals...
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Successful data center renovation projects involve more than refreshing specific components of the facility. Renovation projects are more complex than first thought and...
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Fewer than 15% of projects deliver all requirements, on-time and on-budget. Avoid four common project pitfalls to greatly increase your chances of project success.
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Many North American organizations inherit a global data center facility due to a merger or acquisition, greenfield expansion, or an upgrade to an existing facility in...
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Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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This research allows organizations to successfully coordinate social initiatives through the implementation of a social media program that includes process workflows, a...
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