Gaming & Hospitality - Blueprints

Make the Case for a Room-as-a-Platform Initiative

This strategic foresight trends report provides a high-level analysis, insights, and recommendations on trends and their respective technologies in the hotel guestroom...

Modernize Lottery Channels Through iLottery Selection

An optimal iLottery selection strategy is necessary to align your organization with stakeholder expectations and to ensure all necessary requirements are included in your...
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Integrated Casino Industry Reference Architecture

An industry reference architecture is comprised of tools, templates, and a validated view of integrated casino business capabilities that help CIOs and casino, hotel, and...
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2018 Casino IT Benchmark Report

This report offers an analysis and benchmarking of key IT performance indicators, staffing figures, process maturity, and much more to enable casino and integrated resort...
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Hotel Industry Reference Architecture

An industry reference architecture is comprised of tools, templates, and a validated view of hotel business capabilities that help CIOs and hotel leadership accelerate...
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2019 Gaming IT Benchmark Report

This report offers an analysis and benchmarking of key IT performance indicators, staffing figures, process maturity, and much more. This research enables casino and...
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Embrace Cashless in Your Casino

Adopting cashless technology in your casino is necessary to meet your guests' expectations and align your property's mobile and digital strategies.
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Employee Safety Devices: Preparation and Selection

With regulations changing and unions demanding safe work environments, hotel operators must consider selecting an employee safety device (ESD) vendor. Identify the unique...
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Develop an Optimal Sports Betting Approach

This blueprint provides insight into the characteristics of an operator’s ideal sportsbook business model as well as the vendors that operate within the sports betting...
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Casinos in Crisis: The Road Ahead

A lot is still unknown about impact of COVID-19 on organizations and customers. Prepare casino operations for the post-crisis, new normal reopening of the property. Use...
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