Screening for COVID-19 With Contactless Temperature Checks

This note offers guidance to organizations considering elevated body temperature/fever detection solutions to prevent the spread of COVID-19 and to assist with reopening...

Coronavirus: Long-Term Business Sustainability in the Gaming and Hospitality Industry

As the COVID-19 coronavirus continues to spread, it’s having a particularly negative impact on the hospitality and gaming segments of the tourism industry. While...

When a Breach Occurs, How Do You Inform Your Guests of What Has Occurred?

The Starwood-Marriott breach is only one of a long history of data breaches going all the way back to 2010. When one happens to your organization, are you prepared to...

Hotels Need to Lock Down Their Point-of-Sale Systems Now, Before It’s Too Late

True or False? POS systems are secure upon set-up. FALSE: weak passwords, improper system set-up, insecure remote access, unpatched software, untrained employees, missing...

Microsoft’s Ignite Announcements Take Direct Aim at the Competition

Microsoft’s Ignite conference speaks to enterprise developers and IT teams, and this year’s event is making waves with a slew of new product announcements aimed squarely...

Why Hospitality CIOs Should Care About the Connected Smart Home

IoT-connected smart-home technologies are maturing and with increased adoption, your hotel guests will soon be expecting them in their guest room too. CIOs are uniquely...

Your Hotel’s Experience Begins Online

Currently, an astonishing 87% of millennials base their travel plans on content posted by their social media network. Therefore, your customer’s experience begins online,...

IoT is Revolutionizing the Hotel Room

The Internet of Things (IoT) is a rising trend that is disrupting various industries, including the hospitality industry. Connected homes are expanding at a rapid 31%...

Seasonal Employees Need Full-Time Security Training

Hotels, casinos, and restaurants are a hot bed of credit card, personal, and other sensitive data that criminals find very attractive. Due to the seasonal nature of the...

Smarter Skimmers Have Hit Gas Stations; Is Your Hotel Next?

Skimming is still a major threat to the hospitality industry and with new, smarter skimming devices and malware, your hotel could be sending hackers your customers’...
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