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Benchmarking Reports

Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.

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Consulting Reference Architecture

Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.

Consulting Research Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

Is Hyperconverged Infrastructure Storage or a Server? Yes!

Date published:

May 24, 2018

Author

  • John Sloan

Four years ago, analysts attempting to come up with a name to describe emerging hyperconverged options coined the term “Server SAN.” So which is it, a server or a SAN storage array? Does it even matter which? Surprisingly, it sort of does.

GDPR Implications for Professional Services Organizations

Date published:

May 22, 2018

Author

  • Daniel Black

The General Data Protection Regulation (GDPR) will go into effect on May 28, 2018. Understand the potential implications for professional services and take proactive good-faith steps to ensure that you are not subject to the steep financial penalties associated with non-compliance.

Jumbo Shrimp, Semi-Boneless Ham, and Bare Metal Cloud

Date published:

August 2, 2017

Author

  • John Sloan

When it comes to great oxymorons, bare metal cloud has to rank right up there. After all, isn't abstraction and software fundamental to cloud computing? Here is how bare metal cloud is a real thing and how it may be in your infrastructure-as-a-service future.

Sacrificing Pets: Optimizing Collaboration Tools for Professional Teams

Date published:

March 27, 2018

Author

  • Ken Weston

Everyone works differently and so too do teams. It doesn’t make sense to force everyone to use the same tools for collaboration. IT needs to engage and, well, collaborate with teams to focus on supporting tools that make sense for the team and the company.

Help Your Road Warriors With Citrix ShareFile

Date published:

March 20, 2018

Author

  • Ken Weston

Make road warriors’ and client-facing workers’ lives easier with ShareFile.

Pole Vaulting the Chasm: Backup Software’s New Cloud Race

Date published:

February 15, 2018

Author

  • John Sloan

Cloud backup isn’t just about finding an offsite repository for on-premises backups. Backup software vendors know that increasingly you will need to backup data that is already in the cloud.

Backup the “Hard” Way: Appliance vs. Software

Date published:

February 14, 2018

Author

  • John Sloan

In an increasingly abstracted and software-defined infrastructure, many organizations are paradoxically looking to hardware appliances for backup and data availability solutions. Hyperconverged appliance vendors such as Rubrik and Cohesity are increasingly joining traditional backup software vendors like Veeam on the short list. Consider if the hardware approach is right for you.

How to Get and Maintain Stakeholder Buy-In

Date published:

November 15, 2017

Author

  • Randy Hearn

Understanding who your key stakeholders are can help in getting roadblocks cleared and getting the right resources, and help to prioritize competing, and often conflicting, demands.

Ten Things That Will Make You a Great Application Development Manager

Date published:

November 14, 2017

Author

  • Randy Hearn

Many businesses do not develop huge solutions internally any more. Despite this, the need for developers is still very much present. You must lead developers and ensure they follow best practices, understand the business priorities, and get the guidance they need – without it, and left to their own devices, failure is inevitable.

Google’s Enterprise Play: Chromebooks and the Future of Work

Date published:

November 1, 2017

Author

  • Jeremy Roberts

Google’s Chromebooks have long been relegated to the margins of the consumer device market, thought to be suitable only for light computing in education and similar environments. Google’s new Pixelbook, however, is changing the game. Chrome OS might just be the answer to some enterprise problems.

Don’t Wait on Wellness: Act Now to Attract & Keep Your Most Precious Resource

Date published:

May 12, 2017

Author

  • Jessica Jenkins

This note focuses on the opportunities related to wellness as an emerging HR and HCM technology trend, and the benefits associated with responding to the trend within the consulting industry. Get recommendations on how to take a pragmatic approach to wellness programs from a business and IT perspective.

Ensure Your Customer Experience Is Awesome, Not Off-Putting

Date published:

May 19, 2017

Author

  • Ben Dickie

​Improvements in data aggregation and analysis have opened new frontiers in customer targeting and customer intelligence, but striking the right trade-off between customer intimacy and “customer creepiness” can be a delicate issue. This note provides considerations to review when developing a data-driven customer intelligence program.

Software Defined Ate the Convergence Birthday Cake

Date published:

May 5, 2017

Author

  • John Sloan

Core infrastructure architectures never die. They just get disrupted. Understand how software defined and hyperconvergence have disrupted the storage array-based convergence model. The future isn’t quite what we predicted.