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Benchmarking Reports

Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.

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Banking Reference Architecture

Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.

Banking Research Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

How to Measure Throughput and Win the Business’ Trust

Date published:

November 16, 2017

Author

  • Cole Cioran

The Business needs IT to deliver more projects and work orders every day. Common activity and velocity-based metrics used by application development leaders do not create confidence that IT will deliver the solutions the Business needs on time. Application development leaders must develop usable metrics to measure and manage IT throughput in order to win the Business’ trust.

Agifall: The Portfolio Strikes Back

Date published:

November 16, 2017

Author

  • Barry Cousins

Executive decision makers are increasingly frustrated by the lack of timeline commitment coming from Agile projects. The leaders are reclaiming their ability to do their job, which doesn’t involve writing blank checks to unmanaged software projects. This is where the Portfolio Strikes Back.

Data Makes the World Go Round: How FinTech Partnerships Help Financial Institutions Embrace Big Data

Date published:

November 16, 2017

Author

  • Sanchia Benedict

FinTech companies are leveraging big data to drive their competitive edge in the financial sector. Traditional financial institutions must learn to partner instead of compete with technology companies to offer highly customized products and improve user experience.

Life Without a PMP Certification: You Would Think I Offered to Practice Dentistry Without a License

Date published:

November 16, 2017

Author

  • Barry Cousins

It’s been a long time since I made the decision NOT to get the PMP certification. It’s been about six months since I changed my mind, went through the process, and wrote the exam. I grew tired of people looking at me like an imposter. Sheesh. It’s a project management certification, not a medical license.

Seven Reasons You Need a Data-Driven Approach to Application Lifecycle Management

Date published:

November 15, 2017

Author

  • Cole Cioran

Financial services organizations need to manage compliance, change, and efficiency across complex application portfolios. An end-to-end traceable, data-driven ALM information architecture provides the insight you need to improve compliance, continual improvement, and throughput.

DR Outsourcing Solutions in Financial Services: Trends and Recommendations

Date published:

October 17, 2017

Author

  • Darin Stahl

Financial services organizations were early adopters of outsourced DR compared to other industries. This note is one of a series that highlights DR solution spending trends across different industries as illustrated by our outsourcing deployment statistics.

DR Outsourcing Solutions in Banking: Trends and Recommendations

Date published:

October 10, 2017

Author

  • Darin Stahl

Banks have been slower to outsource DR than other industries. This note is one of a series that highlights DR solution spending trends across different industries as illustrated by our outsourcing deployment statistics.

Social Ethics of Big Data Mining and AI in Banking

Date published:

June 16, 2017

Author

  • Steven Wilson

In a day where marketing departments drive decisions for how banks mine data of customers and potential customers, how banks drive into target markets to improve market share and customer stickiness, and how they maintain the ideal customer and avoid the unsavory customer, there are many issues with how this unfolds in reality.

Checking Accounts, Chatbots, and Service Desk Optimization in Banking

Date published:

May 19, 2017

Authors

  • Michel Hebert

  • Jeremy Roberts

Conversational interfaces (“chatbots”) that process natural language queries have the potential to revolutionize how banks run their service desks. Since they have a high number of external end users requiring service desk support, banks are especially well positioned to leverage chatbot technology to improve their service desk costs.

Policies Are Your Friend

Date published:

May 19, 2017

Author

  • Michael Blair

While IT policies are a requirement of any organization’s compliance landscape, policies are often an afterthought of IT leaders. A simple change of perspective regarding the roles and functions of a policy can guide an organization-wide culture of compliance.

FinTech Is No Longer a Buzzword

Date published:

May 19, 2017

Author

  • Zev Skolnik

FinTech is disrupting financial services. Understand the trends and opportunities, or get left behind.