Tools

Data Integration Solution Evaluation & RFP Response Tool

This tool is pre-built with the essential criteria that should be considered when evaluating RFP responses. Use this tool to put hard numbers behind vendor claims, and...

Security Policy Implementation Tool

In most cases, using a phased implementation approach for Security Policy allows enterprises to begin to reap policy benefits quickly without causing the massive culture...

Application Retirement Tool

Determining if or when to retire an application is a difficult proposition. Retirement decisions have a reactionary effect on an enterprise's corporate and technology...

Customer Service Knowledge Management Platform Vendor Shortlist Tool

Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.

Enterprise BI RFP Scoring Tool

For organizations that have issued a formal Request for Proposal (RFP) using Info-Tech's BI RFP Template, gathering and scoring the various responses can be difficult and...

Target Ratio, Mix, and Metric Generator

The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic...

Outsourcing Hidden Costs Estimator Tool

Use this tool to predict the magnitude of hidden costs for your outsourcing project.

Shared Services Governance Strategy Roadmap Tool

Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...

Decision Rights Gap Analysis Tool

This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.
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