Establish a Communication and Collaboration System Strategy

Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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Cloud File Sharing Vendor Shortlist Tool

Info-Tech conducted its own market evaluation of eight leading cloud file sharing (CFS) vendors. This tool allows enterprises to profile their CFS requirements and...

Email Grief Survey

Email volume is often a problem for organizations. Use this survey to determine what the nature of the problem is and whether IT can provide a technical solution to...

Establish a Communication and Collaboration System Strategy – Phases 1-3

This storyboard will help you improve your approach to collaboration services.

Establish a Communication and Collaboration System Strategy – Phase 2: Map a Path Forward

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create a path forward.

Collaboration Solution Designer

The Collaboration Solution Designer assesses the needs and collaboration patterns of each workgroup in your organization and aggregates the results to provide an...

Establish a Communication and Collaboration System Strategy – Phase 3: Proselytize the Change

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create an engagement plan for IT and end users.

Establish a Communication and Collaboration System Strategy – Phase 1: Create a Shared Vision on the Future of Communication and Collaboration

This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you to understand common pain points and to develop an approach to...

Webex Assistant, Who Is in My Meeting?

The web conferencing feature arms race continues with Cisco’s announcements at Enterprise Connect 2019. Users will be delighted now, but long-term value will take a lot...

Establish a Communication and Collaboration System Strategy – Executive Brief

Read this Executive Brief to understand why a new approach to collaboration systems is necessary.
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