IT Strategy Case Study of a Mid-Sized Health Care Organization

Performance and ability to support future growth were being challenged by an increasingly complex healthcare market and ever-tightening budgets. IT needed to chart a new...

TCO Comparison Calculator

​The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....

IT Strategy Case Study of a Midwestern Community College

The IT department of a multi-location community college located in the US mid-west had become siloed, operating independently from the needs of the organization it...

Info-Tech Express SMB Industry Spotlight: Public Administration

Learn from your peers in government and public administration. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business...

Info-Tech Express Industry Spotlight: Education

Learn from your peers in education. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with different IT...

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality Program

Build program requirements and design standard templates that will unite IT quality.

Quality Management Quality Plan Template

Use this template to form quality plans for each IT practice area.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality Program

Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.

Quality Management Readiness Assessment Template

Use this tool to determine if your IT department is ready for the change associated with the quality management program.

Info-Tech Express Industry Spotlight: Healthcare

Learn from your peers within the Healthcare industry. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with...
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