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Many organizations collect metrics to validate they are keeping the lights on and the infrastructure running. But the Infrastructure Managers who are benefiting the most...
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7
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This template provides the means to track data on each metric to enable full lifecycle management. The definitions should be linked to a calendar for review frequency to...
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16
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Metrics are often collected using several tools and coming from several sources. Use this tool to centralize key metrics tracking and reporting.
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14
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Infrastructure Managers are often blindsided by upcoming projects that were not accurately scoped in terms of impact on the infrastructure. Use this checklist to ensure...
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10
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Establish quarterly metric reviews with your CIO to support capacity planning and management. Use this template to create a metrics report for your CIO.
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13
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As an Infrastructure Manager, your time is scarce. Use this template to ensure that weekly metrics reviews are isolated to those facts you need to know about - SLA...
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11
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This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...
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8
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The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic...
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7
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IT departments that achieve their ideal mix of operational and strategic activity can advance their standing as a strategic partner in the organization. It's a matter of...
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8
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Use the following survey to evaluate senior management's expectations of IT.
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9
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