Performance Measurement
Topics
Types of Content
IT Strategy Case Study of a Midwestern Community CollegeThe IT department of a multi-location community college located in the US mid-west had become siloed, operating independently from the needs of the organization it... |
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Benefits Realization Assessment SurveyUse this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s... |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Executive BriefBegin your quality journey. |
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Quality Management RoadmapUse this template to keep track of quality management initiatives. |
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Quality Management Quality Plan TemplateUse this template to form quality plans for each IT practice area. |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality ProgramEvaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality. |
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Quality Management Practice Area Assessment and Planning ToolAssess the current quality management maturity of each IT practice area. |
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Quality Management Readiness Assessment TemplateUse this tool to determine if your IT department is ready for the change associated with the quality management program. |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality ProgramBuild program requirements and design standard templates that will unite IT quality. |
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Start Making Data-Driven People Decisions StoryboardFrom choosing the right data for the right problem to evaluating your progress toward data-driven people decisions, follow these steps to build your foundation to people... |
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