Performance Measurement - Videos
Topics
Types of Content
Webinar: Creating a Holistic IT Dashboard
IT needs a holistic view of how all areas are performing and to create clear alignment to organizational goals. Understand the right rituals...
IT Cost-Cutting Tactics for Coping with a Down Economy
This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on...
Handling Senior Management Expectations
Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As...