Performance Measurement - Tools

Quality Management Capability Improvement Plan

Use this tool to track your quality management improvement initiatives.

TCO Comparison Calculator

​The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....

IT Metrics Library

Use this tool to review commonly used KPIs for each practice area, select the KPIs you will use in the IT Management Dashboard, and keep track of action items that result...

Feedback Consolidation Tool

This tool is an organizer to track the responses you receive, and a presentation tool should a meeting be needed, and contains three parts: Email Feedback on Value...

Lean Management Scoping Tool

Tool will help you scope out good candidate teams.

Info-Tech IT Dashboards Workbook

Use this tool along with the Establish High-Value IT Performance Metrics blueprint and Info-Tech's IT Dashboards to customize your own dashboards, deliver a compelling...
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