Value & Performance

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality Program

Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.

Quality Management Readiness Assessment Template

Use this tool to determine if your IT department is ready for the change associated with the quality management program.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program

Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.

Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.

Quality Management Practice Area Assessment and Planning Tool

Assess the current quality management maturity of each IT practice area.

Quality Management Capability Improvement Plan

Use this tool to track your quality management improvement initiatives.

Embed Business Relationship Management in IT – Phases 1-5

This blueprint helps you to establish a relationship with your stakeholders, both within and outside of IT. You’ll learn how to embed relationship management throughout...

CIO Business Vision Discussion Guide

Use this template in conjunction with the CIO Business Vision Communication Deck to present the results of your CIO Business Vision survey to business leaders.

Master the Art of Stakeholder Management in Small Enterprise Environments

Stakeholder management is something everyone does, but unfortunately few people actually do well. Taking the time to properly identify critical stakeholders and...

Master the Art of Stakeholder Management in Small Enterprise Environments Storyboard

Stakeholder management is not a one-off project and is always relevant to your department.
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