Value & Performance
Topics
Quality Management Communication Plan TemplateUse this template to plan your communications throughout your program implementation. |
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Quality Management Readiness Assessment TemplateUse this tool to determine if your IT department is ready for the change associated with the quality management program. |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality ProgramFacilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives. |
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Quality Management User Satisfaction SurveyModify this survey template to understand satisfaction related to IT quality. |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Executive BriefBegin your quality journey. |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phases 1-4This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business... |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality ProgramHold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done. |
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Quality Management Capability Improvement PlanUse this tool to track your quality management improvement initiatives. |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality ProgramEvaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality. |
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Quality Management Review TemplateUse this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas. |
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