Value & Performance

Quality Management Communication Plan Template

Use this template to plan your communications throughout your program implementation.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Executive Brief

Begin your quality journey.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phases 1-4

This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality Program

Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.

Quality Management Program Charter

Use this template to document your quality management program strategy.

Quality Management Capability Assessment and Planning Tool

Assess your current quality management maturity.

Quality Management Capability Improvement Plan

Use this tool to track your quality management improvement initiatives.

Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.

Quality Management Practice Area Assessment and Planning Tool

Assess the current quality management maturity of each IT practice area.

Quality Management Quality Plan Template

Use this template to form quality plans for each IT practice area.
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