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This storyboard will help the PMO develop an Organizational Change Management (OCM) strategy and toolkit to facilitate and achieve project and post-project success.
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The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....
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Use this tool to review commonly used KPIs for each practice area, select the KPIs you will use in the IT Management Dashboard, and keep track of action items that result...
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Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.
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Use this tool to determine if your IT department is ready for the change associated with the quality management program.
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Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.
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Modify this survey template to understand satisfaction related to IT quality.
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Assess the current quality management maturity of each IT practice area.
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Use this tool to track your quality management improvement initiatives.
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Stakeholder management is something everyone does, but unfortunately few people actually do well. Taking the time to properly identify critical stakeholders and...
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