Value & Performance

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Quality Management Program Charter Use this template to document your quality management program strategy.
Quality Management Capability Assessment and Planning Tool Assess your current quality management maturity.
Quality Management Roadmap Use this template to keep track of quality management initiatives.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality Program Build program requirements and design standard templates that will unite IT quality.
Quality Management User Satisfaction Survey Modify this survey template to understand satisfaction related to IT quality.
Quality Management Readiness Assessment Template Use this tool to determine if your IT department is ready for the change associated with the quality management program.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.
Quality Management Review Template Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.
Quality Management Practice Area Assessment and Planning Tool Assess the current quality management maturity of each IT practice area.
Quality Management Capability Improvement Plan Use this tool to track your quality management improvement initiatives.

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