Value & Performance

Implement Lean Management Practices That Work

There are many misconceptions about Lean management and people are often overwhelmed by all the tools and Japanese terminology for what are essentially simple...
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Implement Lean Management Practices That Work – Executive Brief

Find out how a Lean management system can help you increase transparency, demonstrate value, engage your teams and customers, continuously improve, and create alignment.

Crisis Temporary Measures Dashboard Tool

Use this tool to set temporary goals, collect data, review progress, and plan actions.

Create a Holistic IT Dashboard – Phases 1-3

This storyboard will help you create an IT dashboard that will give IT leaders a holistic view of how the practices in their department are performing.

Create a Holistic IT Dashboard – Executive Brief

Read this Executive Brief to understand how your organization can quickly implement an IT dashboard that leads to action and improved performance.

Create a Holistic IT Dashboard

IT leaders need a holistic view of all the practices in their IT department. This blueprint helps you select the right KPIs for your organization, build a dashboard, and...
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Develop a Virtual CIO Engagement Playbook – Executive Brief

Read our concise Executive Brief to examine the current IT service provider market space, review Info-Tech’s methodology for developing a virtual CIO service offering,...

Develop a Virtual CIO Engagement Playbook – Phase 1: Decide on the Scope of Your Virtual CIO Engagement

The functions that a small-business CIO provides don't change when performed fractionally. Assess your client-facing staff's ability to offer these services, and seek...

Virtual CIO Service Assessment Tool

Assess your team's readiness to perform CIO functions against Info-Tech's Small Business Management & Governance Framework. Validate your ability to offer strategic...

IT Metrics and Dashboards During a Pandemic Storyboard

This storyboard will help you reassess your organizational goals, build your temporary dashboard, review the dashboard, and plan your actions.
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