Value & Performance - Tools

Feedback Consolidation Tool

This tool is an organizer to track the responses you receive, and a presentation tool should a meeting be needed, and contains three parts: Email Feedback on Value...

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...

TCO Comparison Calculator

‚ÄčThe TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....

Organizational Change Management Impact Analysis Tool

Use the Organizational Change Management Impact Analysis Tool to analyze the effects of a change across the organization, and to assess the likelihood of adoption in...

Stakeholder Engagement Workbook

Use this Stakeholder Engagement Workbook to create a prioritized list of people who are affected or can affect your project, and to determine how best to communicate with...

Organizational Change Management Playbook

Use this Organizational Change Management Playbook to institute and continue to improve best practices around organizational change.

IT Steering Committee Project Prioritization Tool

Use this tool to manage the project intake and prioritization process.

New Employee Cost Calculator

Recruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise...

Quality Management Capability Assessment and Planning Tool

Assess your current quality management maturity.

Quality Management Review Template

Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.
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