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The Organizational Change Management Capabilities Assessment is designed to evaluate your current capabilities, opportunities, and challenges around managing...
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Assess the current quality management maturity of each IT practice area.
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This tool will help you assess IT's overall resource capacity to execute project work relative to the organization's overall demand, both project and non-project.
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Use this tool to track your quality management improvement initiatives.
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The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....
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Use this tool to review commonly used KPIs for each practice area, select the KPIs you will use in the IT Management Dashboard, and keep track of action items that result...
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Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.
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The Project Level Assessment Tool is used to assess overall project initiation and planning maturity and pinpoint areas of project management initiation and planning that...
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Assess your current quality management maturity.
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The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...
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