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This phase of the blueprint will help you select the employee engagement survey that is right for you, launch the survey, and review the results.
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Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.
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Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.
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Build program requirements and design standard templates that will unite IT quality.
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Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.
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This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...
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Design a stakeholder management plan and a communication plan to tailor your approach for maximum success.
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Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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Fewer than 15% of projects deliver all requirements, on-time and on-budget. Avoid four common project pitfalls to greatly increase your chances of project success.
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