Consumer Techs in Business: Be Cautious, But Not Close-Minded

(By Info-Tech Analyst Jayanth Angl - Printed with permission from Processor magazine www.processor.com). IT leaders don’t have it easy. Maintaining a secure and reliable...

Negotiation Tips How to Save $ With Vendors

Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.

Quick Wins Save 5% Now!

Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.

Shared Services Governance Strategy Roadmap Tool

Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.

Storyboard: Govern Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...

Governing Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...

Storyboard: Bridge the Gap between Service Management and Disaster Recovery

DRPs often focus on major events and don't adequately address less dramatic causes of service interruptions. Incorporate DR scenarios and timelines into service...

Extending Service Management to Account for Disaster Recovery Scenarios

Set strict timelines and criteria for escalating from service management to DRP. Organizations that treat DR as an extension of service management have fewer extended...

Severity Definitions and Disaster Recovery Timeline Template

This template provides a framework for updating severity definitions to account for DR scenarios and meet DR timeline requirements.

Release and Deployment Management Gap Analysis Tool

This tool will generate a gap analysis, and provide recommendations to help you achieve your target state. Use these results to target your investment in release and...
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