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This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...
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The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.
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The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...
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Completing the project charter will help you get the project off the ground.
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Functional groups behave like categories for LOB services. Included here are common services performed by functional groups found in many organizations.
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This is a template of common services provided by IT organizations within certain industries. It is designed to get you thinking about other common services offered...
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Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...
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The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a...
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After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...
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The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...
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