Service Management - Storyboard

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Create a Service Management Roadmap – Phase 3: Identify the Target State This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
Create a Service Management Roadmap – Phase 4: Build the Roadmap This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.
Stabilize Release and Deployment Management – Phases 1-4 Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your...
IT Service Management Selection Guide – Phases 1-2 Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs.
Service Management Integration With Agile Practices Storyboard Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...
Define Your Enterprise IT and Digital Services – Phases 1-4 Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.