Strategy & Governance

Is the ITIL Empire Overextended?

(By Info-Tech Analyst Refael Keren - Printed with permission from Processor magazine) History teaches us that great empires’ overreaching growth is often responsible...

EMR Document Imaging Worksheet

Healthcare organizations looking to implement Electronic Medical Records (EMR) technologies should begin with document imaging. Organize a high level strategy for...

IT Cost-Cutting Tactics for Coping with a Down Economy

This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...

Business Analyst

Job description for the Business Analyst role.

North American Electronic Waste Laws

A number of legislative issues can pose a liability to organizations that fail to properly dispose of obsolete computers and other electronic equipment. Use this document...

Decision Rights Gap Analysis Tool

This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.

Include MS SQL Server 2008 in Consolidation Plans for Cost Reduction

There is a significant cost reduction opportunity in consolidating smaller SQL databases while upgrading to Microsoft SQL Server 2008. Over time, smaller databases have...

IT Leaders: Learn the Laws Covering E-Mail Retention

Confused about which e-mails to retain, and for how long? IT leaders must demand clear guidance from the enterprise. IT can influence retention policy formation by...

Eight Downfalls of Organizational Change Efforts

Change management has become entrenched in the 21st century. Organizational change provides a great opportunity for enterprises to build a more effective, and more...

E-Discovery: What It Is and How It Affects IT

Electronic evidence is now a major deciding factor in court cases. Understand the mechanics of e-discovery prior to the acquisition or implementation of records...
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