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Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new technologies. In 2011, we...
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This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...
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Recruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise...
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A template for planning your communications with stakeholders.
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Use this tool to help create a repository of risk events as they would apply to the organization.
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Info-Tech recently conducted several surveys for our research projects. This document is a high level summary of those results and an introduction to the resulting research.
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Identify and prioritize the stakeholders that are important to your IT strategy development effort.
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Approach your IT strategy development effort as a project, managing the aspects of scope, time, cost, quality, human resources, risk, procurement, communications, and...
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The IT department of a mid-sized municipality wanted to build its strategic competency, but the team was of the habit of thinking and operating in tactical mode the...
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Data stewards are designated employees with a mandate and accountability for improving the data quality and integrity in their particular business area or data silo. They...
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