Strategy & Governance

The CIO Playbook: 8 Secrets and 12 Steps to Systematically Achieve IT Excellence

IT performance affects business performance and satisfaction. Most C-suite leaders rate their IT functions as “firefighters” or supporters, which means that IT is not...

The CIO Playbook Keynote Presentation

Most C-suite leaders rate their IT functions as “firefighters” or supporters, which means that IT is not meeting strategic mandates to grow and transform the...

Understanding How DevOps, DataOps, MLOps, and/or AIOps Ignite Your Exponential Business Growth

​Automated operational processes (Ops) are increasingly driving efficiency, speed, scalability, innovation, and other major benefits for organizations. DevOps, DataOps,...

Can I Trust a Gen AI Chatbot With My Customers?

​Gen AI-enabled customer-facing chatbots can be a valuable tool, but their use comes with pitfalls for an unprepared organization. It’s imperative to keep a human in the...

AI Mind Reading: It’s Not Coming … It’s Already Here

​Brain-machine interfaces and neuroprosthetics have been here for over a decade, but just this year AI mind reading became a technology trend, mostly due to Neuralink’s...

'Cylinders of Excellence' or 'Splendid Silos of Isolation'?

​IT is a team sport, and adversarial relationships between central and distributed IT are unproductive. Historically, organizations have vacillated between centralizing...

The State of Quantum-Resistant Cryptography

​With the threat of Q-Day fast approaching, organizations must decide when to move away from conventional algorithms and adopt quantum-resistant cryptography. In deciding...

Use Chaos Theory to Remember the Limits of AI

​It can be easy to think AI can accomplish anything, but there are fundamental limits to its potential. Understanding the basic ideas behind chaos theory can help you...

The EU AI Act: What Is It and Why Does It Matter?

​Explore the importance and impact of the EU AI Act. Organizations within its purview will need to prepare to comply with the Act. Effective compliance will require a...

Hope Is Not a Strategy: Why the Organization Needs IT Leaders to Have a Formal IT Strategy

​Many IT leaders fly by the seat of their pants, take orders from the business, or keep their strategy in their heads. None of this positions them as strategic partners...
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