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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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This template helps you consolidate and assign responsibility for the action items that need to be completed to update your policy network.
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Use this PowerPoint template and example to create your own IT budget executive presentation.
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The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...
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The Organizational Change Impact Assessment Tool outlines the impact of the change in your organization.
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This tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success.
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This tool will generate a gap analysis, and provide recommendations to help you achieve your target state. Use these results to target your investment in release and...
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Job description for the Business Capabilities Architect role.
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A checklist outlining the steps to organizational change.
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The role of the Chief Risk Officer is to directly assess and holistically manage all aspects of risk brought to bear on the enterprise by IT security and...
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