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In the revise phase, you will gather and analyze feedback from business owners. Necessary modifications will be made to the chargeback model and the implications will be...
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Use Info-Tech’s Change Communication Template as a vehicle to communicate any changes made to the IT chargeback model.
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This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.
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The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a...
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The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...
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After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...
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Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...
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Completing the project charter will help you get the project off the ground.
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The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...
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This is a template of common services provided by IT organizations within certain industries. It is designed to get you thinking about other common services offered...
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