Strategy & Governance

Release Management Standard Operating Procedure

The release and deployment standard operating procedure (SOP) should be used to establish and document a formal release and deployment management process at your...

IBM Blockchain’s Shift Toward Red Hat OpenShift Bodes Well for Enterprise Blockchain Community

The latest iteration of the IBM Blockchain platform is now integrating with Red Hat OpenShift, which bodes well for the enterprise blockchain community. Red Hat OpenShift...

Three Principles for Building a Smart City

​This keynote presentation suggests that smart cities shouldn’t just be smart – they should be street-smart. The presentation walks you through what makes a smart and...

Service Design Tools and Methods

Organizations are complex and have multiple stakeholders involved in the delivery of a service. In a public sector organization, for example, there are end users,...

GitHub Is Now Free for Teams

GitHub has announced that, effective April 14, 2020, all of its core features will be free for everyone. This will include private development within organizations that...

AI and the Future of Enterprise Productivity

Artificial intelligence (AI), as a collection of techniques rather than a singular technique, sits at various levels of expectation and deployment — with some...

AI and the Future of Enterprise Productivity Trend Report

This report outlines six emerging ways AI is being used in the enterprise, with four future scenarios outlining their possible trajectories. These are designed to guide...

ServiceNow’s Orlando Release Focuses on AI With Now Intelligence

ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital...

Building and Communicating Your IT Cost-Cutting Strategy

COVID-19 is a daunting threat for virtually every organization – but an updated approach to budget and cost management will help the organization better weather the...

Building and Communicating Your IT Cost-Cutting Strategy Storyboard

COVID-19 is a daunting threat for virtually every organization – but an updated approach to budget and cost management will help the organization better weather the...
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VL Methodology