Strategy & Governance

Service Catalog Standard Operating Procedure

This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...

No ROI? Make the Case for a Project without Tangible Benefits

Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...

Cash Flow Analysis: Understand the Cow's Movement

A cash flow analysis is a crucial step in determining the financial position of the enterprise as well as that of prospective vendors and business partners. Learn to read...

Risk Register Tool

Use this tool to help create a repository of risk events as they would apply to the organization.

Communications Planning Template

A template for planning your communications with stakeholders.

EMR Begins with Document Imaging

For many hospitals worldwide, Electronic Medical Records (EMR) systems are the way of today. Healthcare organizations slow to join the digital wave should begin with...

Healthcare: Barriers to Technology Implementation Adoption

Implementing new technologies into most organizations is a difficult process. IT managers in the healthcare industry, in particular, have a hard time gaining buy-in for...

McLean Report: Peer Survey Results Overview April 2010

Info-Tech recently conducted several surveys for our research projects. This document is a high level summary of those results and an introduction to the resulting research.

Implement an IT Chargeback System

IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that...
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Level 2 Project Charter Template

Use this template to create a project charter for medium-sized, moderate-risk projects.
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