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The Security Service Design Workbook comprises all the tools and templates used as part of our process to design the differentiated service offering and standardize the...
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This artifact is a comprehensive list of our upcoming Q2 Research Agenda.
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Read the five priorities for CIOs in 2023 and navigate the path to seizing opportunity while also protecting from volatility.
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Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...
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This research set is intended to help IT organizations in successfully implementing their new structure.
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Use this template as a guide when surveying employees during the transition state of IT organizational redesign.
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In our Tech Trends 2023 report, we called on CIOs to think of themselves as chess grandmasters. To view strategy as playing both sides of the board, simultaneously...
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A successful strategy must enable business productivity, establish IT operational excellence, and drive technology innovation.
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Understand how Service Management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...
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Use this tool to identify which stakeholders to engage when working on the service management integration.
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