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This guide contains four questions, which will help IT organizations to identify the most appropriate presentation format based on stakeholder preference and needs for...
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This workbook guides the development and creation of service metrics that are directly tied to business objectives.
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Develop the right service metrics to tie IT service performance to business value and user experience. This will enable immediate stakeholder value and reinforce...
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Automated Cognition is the driven by advances in AI (artificial intelligence), advanced computing resulting in enhanced algorithms, and machine learning.
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Trend reports can provide an academic outlook as to what is happening in the technology landscape, but not much else. CIOs need a framework to develop concrete insight...
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Immersive User Experience (UX) is a trend that is driven by developments in augmented and virtual reality, and wearable devices.
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The XaaP trend is primarily driven by the convergence between the concept of open data and the proliferation of the Application Programming Interface (API).
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The Autonomous Machines trend is driven by advances in robotics automation, UAV/drone proliferation, and the advent of self-driving vehicles.
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CIOs need a framework to develop concrete insight into what the future is likely to bring, and how it might impact how they operate IT and how their organization does...
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Distributed Validation is driven by the convergence between crowdsourcing, tokenization, and the blockchain.
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