Strategy & Governance

PCI DSS 2.0: On the Right Track!

October 2010 saw the introduction of a new version of the payment card industry data security standard (PCI DSS). Understand the implications of changes within PCI DSS 2.0...

IT Strategy Case Study of a Large Manufacturing Company

Increasing business complexity has been driven by both organic growth and acquisitions. IT had to align its people, projects, and resources with the Company's innovative...

North American Electronic Waste Laws

A number of legislative issues can pose a liability to organizations that fail to properly dispose of obsolete computers and other electronic equipment. Use this document...

EMR Document Imaging Worksheet

Healthcare organizations looking to implement Electronic Medical Records (EMR) technologies should begin with document imaging. Organize a high level strategy for...

Decision Rights Gap Analysis Tool

This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.

Governing Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over...

IT Cost-Cutting Tactics for Coping with a Down Economy

This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...

Business Analyst

Job description for the Business Analyst role.

Problem Management SOP

Use this template to record the key details required for effective problem management – both proactive and reactive. Outline a problem management workflow, record the...

Chief Privacy Officer

The role of the Chief Privacy Officer is to provide vision and leadership for developing and supporting initiatives critical to the organization's information privacy...
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