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This template is used to structure communication related to compliance changes such as new policies, changes to operating procedures, and remedial measures due to...
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IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that matters...
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Learn the strengths, weaknesses, opportunities, and threats that affect the department or organization.
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Use this template to document the results of your current state of IT assessments.
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Info-Tech recently conducted several surveys for our research projects. This document is a high level summary of those results and an introduction to the resulting research.
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A template for planning your communications with stakeholders.
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Use this tool to help create a repository of risk events as they would apply to the organization.
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Recruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise...
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This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...
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Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new technologies. In 2011, we...
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