Strategy & Governance

The State of Quantum-Resistant Cryptography

​With the threat of Q-Day fast approaching, organizations must decide when to move away from conventional algorithms and adopt quantum-resistant cryptography. In deciding...

Use Chaos Theory to Remember the Limits of AI

​It can be easy to think AI can accomplish anything, but there are fundamental limits to its potential. Understanding the basic ideas behind chaos theory can help you...

The EU AI Act: What Is It and Why Does It Matter?

​Explore the importance and impact of the EU AI Act. Organizations within its purview will need to prepare to comply with the Act. Effective compliance will require a...

Hope Is Not a Strategy: Why the Organization Needs IT Leaders to Have a Formal IT Strategy

​Many IT leaders fly by the seat of their pants, take orders from the business, or keep their strategy in their heads. None of this positions them as strategic partners...

Stop Pretending AI Won't Take People's Jobs

​As AI continues to augment and enhance the work humans have typically done, it will continue to upend the labor market, at a faster pace than past technological...

Applying AI Across Customer Service

​Discover how AI can be used across customer service to enhance support operations and improve customer experience. From content personalization to customer service,...

Accelerating Enterprise Digital Services in the Public Sector: Why It Matters in This World of Exponential IT

The road to meeting the public’s evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must...

Innovation Is Not Enough: Adopt a Culture of Intrapreneurship

​Intrapreneurship is a top priority at many organizations but rarely achieved. Why is intrapreneurship so challenging? Explore factors impacting intrapreneurship and...

Are We There Yet? The Importance of a Clear Guiding Star for Your Team

We are all on a journey. As we continue to evolve toward Exponential IT, leaders in IT need to create a driving message or mission to align their team and their...

Where Are They Now? Blockchain Edition

​Blockchain technology was all the rage a few short years ago, but it’s since fallen off the radar. Uncover the truth behind blockchain’s precipitous rise and fall as an...
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