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An interview guide to help you elicit the business context by interviewing business leaders and peers.
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A comprehensive tool that enables a field-by-field drilldown into the details of your ITFM efforts.
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Use this Excel-based assessment in conjunction with Info-Tech's CIO Playbook program to help determine and track your annual focus and priorities as CIO.
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An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.
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An Excel-based template to document and prioritize activities.
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An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.
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This tool will help prioritize initiatives based on a set of criteria.
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Use this Excel-based workbook as a planning tool to build your roadmap to transform your service capabilities in line with Exponential IT goals.
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This Excel-based workbook contains a customizable library of AI use cases and a framework for identifying and prioritizing the ones most relevant to your ITSM challenges...
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A structured tool to help you identify and prioritize risk management initiatives and build a roadmap to ensure success.
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