Strategy & Governance - Storyboard

Implement IT Chargeback – Phase 1: Launch

In the launch phase, you will make the case for IT chargeback. You will then assess the financial maturity of the organization and identify a pathway to success. Lastly,...

Implement IT Chargeback – Phase 4: Revise

In the revise phase, you will gather and analyze feedback from business owners. Necessary modifications will be made to the chargeback model and the implications will be...

Create an IT View of the Service Catalog – Phases 1-4

This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service.

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...

Establish a Foresight Capability – Phase 1: Signal Gathering

A signal of change will typically be some sort of event or observed behavior that indicates a divergence from the status quo. This phase will help you develop a better...

Establish a Foresight Capability – Phase 2: Trends and Drivers

Trends are observed, recorded, and named patterns in data, whether qualitative or quantitative. Trends, in the context of strategic foresight, are considered to be...

Establish a Foresight Capability – Phase 3: Scenario Building

Scenario-based planning has long been used in situations of high risk and uncertainty, making it useful for the current business-technology landscape. This phase will...

Establish a Foresight Capability – Phase 4: Idea Selection

Apply the wind tunneling technique to assess the various strategic initiatives and determine which are most likely to succeed in the face of uncertainty.

Create a Service Management Roadmap – Phase 4: Build the Roadmap

This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.
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