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This blueprint will help you develop a roadmap for your service management program.
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This phase of the blueprint, Develop a Plan to Pilot Enterprise Service Management, will help you identify and prioritize your services, create customer journey maps,...
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Identify and assess IT's greatest risks.
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Establish monitoring responsibilities, develop risk responses, and communicate your risk priorities to the business.
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The Internet of Things (IoT) promises massive increases in efficiency, automation, and data-driven decision making. Information on the IoT is plentiful, but few...
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Cost control is a necessary part of effective IT governance. It’s also a smart general business practice. Use the research to identify cost cutting initiatives and...
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Determine the readiness and value of potential Internet of Things initiatives.
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This storyboard will help you plan for the evolution of your role to that of a leader who proactively identifies and capitalizes on opportunities for business transformation.
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This phase of the blueprint, Redesign IT Governance to Drive Optimal Business Results, will help you set an aligned foundation with business on which to build the future...
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The first step in this journey is to determine whether you and your IT organization are ready for a mandate of leading transformation.
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