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This phase will help you assess multiple aspects of your service management program to establish the current state.
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This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
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IT leaders often lack the experience and time to effectively execute on organizational changes. Info-Tech’s organizational design implementation program will provide you...
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The Digital Ecosystem is driven by near ubiquitous connectivity, powered by a meshed network of objects and devices, and the capacity to have them all access the internet.
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Automated Cognition is the driven by advances in AI (artificial intelligence), advanced computing resulting in enhanced algorithms, and machine learning.
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Immersive User Experience (UX) is a trend that is driven by developments in augmented and virtual reality, and wearable devices.
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The XaaP trend is primarily driven by the convergence between the concept of open data and the proliferation of the Application Programming Interface (API).
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The Autonomous Machines trend is driven by advances in robotics automation, UAV/drone proliferation, and the advent of self-driving vehicles.
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Decentralized Making is a trend driven by advances in 3D printing and the desire to move towards a more distributed system of manufacturing.
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This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
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