Digital ID Ecosystem: Key Principles for Sustainable Adoption

A digital ID system must be aligned with the socioeconomic realities of the target stakeholders, respect data privacy and security, and drive customer experience. This...

Communicate Any IT Initiative

The purpose of this blueprint is to support any IT employee planning, composing, and delivering IT communications to audiences up, down, and across your organization in...

Communicate Any IT Initiative – Phases 1-3

Use this document to learn and practice planning, composing, and delivering communications to any one in your organization (up, down, and across).

Communicate Any IT Initiative Facilitation Deck

Use this facilitation guide to perfect how you plan, compose, and deliver communications through practical tools and practical exercises.

Communications Planner Tool

Use this tool to plan your communications, view your deliverables, and compose your pitch all in one document.

Familiarize Yourself With the Digital ID Ecosystem Taxonomy

This taxonomy is a collection of the essential terms and definitions in the digital identity landscape.

Effective IT Communications

Never start your communications from a blank page. Leverage the tools and resources available on this Communications Research Center to support any IT communication....

Effective IT Communications Storyboard

This capstone blueprint highlights the components, best practices, and importance of good communication for all IT employees.

IT Townhall Template

IT town halls must deliver value to employees, or they will withdraw and miss key messages. Use this template to help format your next IT town hall.

IT Year in Review Template

This template provides a framework to build your own IT Year In Review presentation. Use this template to highlight IT's accomplishments and next year's goals.
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