Innovation - Tools | Info-Tech Research Group

Build a repository of all the AI risks identified in your environment with the responsible owner, category, and planned actions for each risk.

A robust, Excel-based tool to help you identify the right AI use cases to explore for CX in your organization.

A comprehensive tool to help you identify the right AI use cases to explore for CX.

An Excel-based tool to help you identify the solution path and establish a size estimate for your project.

A detailed Excel-based tool to help you identify the right AI use cases to explore for your service desk.

A step-by-step evaluation matrix tool to help you track and analyze potential AI pilot use cases.

A comprehensive repository that will help you discover use cases that will generate the most value for your organization.

Use this tool to define and assess the value of your AI initiatives and the performance of your organization against its AI targets.

Step-by-step tutorials to walk you through the blueprint’s concepts in code.

A repository template that functions as a base to build your agentic AI prototype.

AI Risk Register Tool Build a repository of all the AI risks identified in your environment with the responsible owner, category, and planned actions for each risk.
CX AI Use Case Discovery Tool A robust, Excel-based tool to help you identify the right AI use cases to explore for CX in your organization.
CX KPI Value Mapping Tool A comprehensive tool to help you identify the right AI use cases to explore for CX.
Solution Path and Size Estimation Tool An Excel-based tool to help you identify the solution path and establish a size estimate for your project.
Service Desk AI Use Case Discovery Tool A detailed Excel-based tool to help you identify the right AI use cases to explore for your service desk.
Service Desk AI Use Case Prioritization Matrix A step-by-step evaluation matrix tool to help you track and analyze potential AI pilot use cases.
AI Use Case Selection Tool A comprehensive repository that will help you discover use cases that will generate the most value for your organization.
AI Value and Performance Evaluation Tool Use this tool to define and assess the value of your AI initiatives and the performance of your organization against its AI targets.
Develop Your Agentic AI Prototype Coding Tutorials Step-by-step tutorials to walk you through the blueprint’s concepts in code.
Develop Your Agentic AI Prototype Development Template A repository template that functions as a base to build your agentic AI prototype.

Innovation - Tools