Cost & Budget Management - Storyboard

Storyboard: Establish a Service-Based Costing Model

Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...

Implement an IT Chargeback System – Phases 1-4

This storyboard will help you develop an IT chargeback program that establishes IT cost transparency and accountability for the consumption of IT services.

Implement IT Chargeback – Phase 1: Launch

In the launch phase, you will make the case for IT chargeback. You will then assess the financial maturity of the organization and identify a pathway to success. Lastly,...

Implement IT Chargeback – Phase 2: Define

In the define phase, you will develop a chargeback model. Activities include identifying user-facing IT services, allocating IT costs to services, and then setting up the...

Implement IT Chargeback – Phase 3: Implement

In the implement phase, you will communicate the rollout of the IT chargeback model and establish a process for recovering IT service costs from business units.

Implement IT Chargeback – Phase 4: Revise

In the revise phase, you will gather and analyze feedback from business owners. Necessary modifications will be made to the chargeback model and the implications will be...

Build an IT Budget That Demonstrates Value Delivery – Phase 2: Build

This phase of the blueprint will help you forecast operating costs using incremental budgeting and capital costs using zero-based budgeting techniques.

Build an IT Budget That Demonstrates Value Delivery – Phase 3: Sell

This phase of the blueprint will help you communicate the value IT delivers to the organization using the budget. It will help you create an effective presentation and...

Build an IT Budget That Demonstrates Value Delivery – Phase 1: Plan

This phase of the blueprint will help you identify and engage the right stakeholders for the budgeting process, collect all the information you will need to build the...

Build an IT Budget – Phases 1-3

An effective IT budget tells the story of how IT is going to deliver value to the business. Make the business your partner to understand its future needs. This blueprint...
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