People & Leadership

Standard Focus Group Guide

Use this guide to gain deeper understanding of challenges and the effectiveness of current practices through focus groups.

IT Diversity & Inclusion Tactics

Communicate diversity and inclusion concepts and expectations to managers, shift employee mindsets towards inclusion, and examine work practices.

Crisis Communication Guides

Use these guides to create company communications that are calm and transparent and reinforce the business continuity plan.

Info-Tech Leadership Workshop Overview

Leadership has evolved over time. The velocity of change has increased and leadership for the future looks different than the past. This program is for all IT people...

Leading Through Uncertainty (LTU) Workshop Overview

As the world around us changes we must adapt to respond today and tomorrow.​ This workshop is for leaders who are required to think, act, and lead differently through...

Pandemic Layoffs – A Toolset and Methodology to Help Make Difficult Layoff Decisions

The COVID-19 virus has resulted in unprecedented economic and workplace impacts across the world. Be prepared to navigate hard decisions surrounding layoffs by...

Performance Management Facilitation Guide

Use this customizable guide to facilitate manager training in performance management.

Empathy Map Template

Use the Empathy Map Template to complete an empathy map.

Effective Feedback Training Role Play Scenarios

Use this list of scenarios to help managers solidify feedback skills as part of Build a Better Manager Coaching and Feedback training.

Small Enterprise SituAction: A CIO Assesses the Structure of the IT Team

Good IT leaders are supported by great IT teams. Take the opportunity to reassess the makeup and capabilities of the team.
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