People & Leadership

Your One-Stop Primer on Virtual Meeting Etiquette

IT leaders have had to learn to facilitate remote meetings overnight. If this transition has been difficult, refer to these guidelines for help.

Instant Messaging During the Pandemic: How to Embrace Your Collaboration Tools Without Over Doing It

All types of collaboration tools have become essential in the wake of COVID-19 and the mass shift to work from home, but some, like instant messaging, present challenges....

ServiceNow Releases Free Emergency Response Apps in Response to COVID-19

ServiceNow has released four free emergency response apps to help customers with crisis management in the wake of COVID-19, including emergence response operations,...

SARS-CoV-2: Virus Pathology, Treatment Strategies, and More

What do we know about the novel coronavirus? In this note, we summarize what we know about the pathology of SARS-CoV-2, the treatment options currently available, and the...

COVID-19 Work Status Tracking Guide

COVID-19 has changed work arrangements for the majority of the workforce. With more employees working from home, taking leave, and having to modify their hours, managers...

COVID-19 Work Status Tracking Guide Storyboard

This guide provides best practices for managers to keep track of new and changing work arrangements without breaching employee trust.

COVID-19 Work Status Tracking Tool

Use this tool to have an easy way of recording critical information about how and where your team is working.

Skills Assessment Tool

Use this tool to capture and prioritize your team's skills, evaluate individuals' capabilities, and understand where you face skill bottlenecks.

Managing Security Vendors in a Pandemic

During times of global pandemics and crisis, organizations must be vigilant about risk management, especially around cybersecurity. The COVID-19 outbreak is the worst...

Preying on Fear: Beware of the COVID-19 “Maps” Malware

The fear, uncertainty, and doubt created by COVID-19 provides a window of opportunity for cybercriminals to launch crisis-themed attacks. IT needs to ensure security...
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