IT leaders have had to learn to facilitate remote meetings overnight. If this transition has been difficult, refer to these guidelines for help.
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All types of collaboration tools have become essential in the wake of COVID-19 and the mass shift to work from home, but some, like instant messaging, present challenges....
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ServiceNow has released four free emergency response apps to help customers with crisis management in the wake of COVID-19, including emergence response operations,...
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What do we know about the novel coronavirus? In this note, we summarize what we know about the pathology of SARS-CoV-2, the treatment options currently available, and the...
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COVID-19 has changed work arrangements for the majority of the workforce. With more employees working from home, taking leave, and having to modify their hours, managers...
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This guide provides best practices for managers to keep track of new and changing work arrangements without breaching employee trust.
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Use this tool to have an easy way of recording critical information about how and where your team is working.
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Use this tool to capture and prioritize your team's skills, evaluate individuals' capabilities, and understand where you face skill bottlenecks.
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During times of global pandemics and crisis, organizations must be vigilant about risk management, especially around cybersecurity. The COVID-19 outbreak is the worst...
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The fear, uncertainty, and doubt created by COVID-19 provides a window of opportunity for cybercriminals to launch crisis-themed attacks. IT needs to ensure security...
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