People & Leadership

Build a Better Manager: Self-Governance – Executive Brief

Read our concise Executive Brief to find out why and how you should best support new IT managers’ transition into leadership, review Info-Tech’s methodology, and...

Build a Better Manager: Self-Governance – Phases 1-3

This storyboard will help you facilitate training for first-time IT managers that specifically targets the skills they need to meet their new responsibilities.

Build a Better Manager – Self-Governance Phase 1: Train Managers to Know Their Role in the Organization

This phase of the blueprint, Build a Better Manager: Self-Governance, will help you deliver practical training in knowing your role in the organization to first-time IT...

Your Role in the Organization Facilitation Guide

Use this customizable guide to facilitate manager training in knowing your role in the organization.

Your Role in the Organization Participant Workbook

Use this participant workbook in conjunction with the Your Role in the Organization Facilitation Guide to deliver training to first-time IT managers.

Build a Better Manager – Self-Governance Phase 2: Train Managers on Their Role in the Decision-Making Process

This phase of the blueprint, Build a Better Manager: Self-Governance, will help you deliver practical training in knowing your role in decision making to first-time IT...

Your Role in Decision Making Facilitation Guide

Use this customizable guide to facilitate manager training in knowing your role in decision making.

Your Role in Decision Making Participant Workbook

Use this participant workbook in conjunction with the Your Role in Decision Making Facilitation Guide to deliver training to first-time IT managers.

Decision Making Case Study

Use this case study to help managers solidify decision-making and decision communication skills as part of Build a Better Manager: Self-Governance – Your Role in Decision...

Build a Better Manager – Self-Governance Phase 3: Train Managers to Manage Conflict Constructively

This phase of the blueprint, Build a Better Manager: Self-Governance, will help you deliver practical training in dealing with conflict and difficult conversations to...
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