People & Leadership

Build a Better Manager: People Development

Most new IT managers feel unprepared for their new people responsibilities. Managers are essential to the success of their teams, and by failing to equip new managers...
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Build a Better Manager: People Development – Executive Brief

Read our concise Executive Brief to find out why and how you should best support new IT managers’ transition into leadership, review Info-Tech’s methodology, and...

Build a Better Manager: People Development – Phases 1-2

This storyboard will help you facilitate training for first-time IT managers that specifically targets the skills they need to meet their new people management...

Build a Better Manager: People Development – Phase 1: Train Managers in Time Management and Delegation

This phase of the blueprint Build a Better Manager: People Development will help you deliver practical training in effective time management and delegation skills to...

Master Time Facilitation Guide

Use this customizable guide to facilitate manager training in time management and delegation.

Master Time Participant Workbook

Use this participant workbook in conjunction with the Master Time Facilitation Guide to deliver training to first-time IT managers.

Build a Better Manager: People Development – Phase 2: Train Managers in Accountability

This phase of the blueprint Build a Better Manager: People Development will help you deliver practical training in performance management skills to first-time IT managers.

Manage Conflict Constructively Facilitation Guide

Use this customizable guide to facilitate manager training in managing conflict constructively.

Manage Conflict Constructively Participant Workbook

Use this participant workbook in conjunction with the Manage Conflict Constructively Facilitation Guide to deliver training to first-time IT managers.

Conflict Resolution Role Play Scenarios

Use these scenarios to help managers solidify their conflict resolution communication skills as part of Build a Better Manager: Self-Governance – Manage Conflict...
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