People & Leadership

Build Successful Teams

To successfully reap the benefits of working in teams, organizations must focus on effective transition through the four phases of the team lifecycle: Forming, Storming,...

Set Meaningful Employee Performance Measures

Setting meaningful employee performance measures is a critical component of performance management. Set employees up for success by implementing measures that are...

New Leader SWOT Analysis Template

A SWOT analysis is one of the most common and applicable frameworks for examining a situation. New leaders must conduct a SWOT analysis within their first 100 days on the...

Action Planning Worksheet

Without a realistic action plan, your engagement survey results will be meaningless data points. The Action Planning Worksheet provides a simple yet comprehensive way to...

IT Knowledge Transfer Project Charter Template

The IT Knowledge Transfer Project Charter Template is used to communicate the value and rationale for knowledge transfer to key stakeholders.

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...

Training Deck: Train Managers to Build Trusting Relationships to Improve Engagement

As a manager, your biggest impact on engagement comes from having employees’ trust and building positive relationships with them.

Info-Tech's Trailblazers Program Focuses on Women in IT

Info-Tech's unique Trailblazers program strives to empower women with the knowledge and skills necessary to lead successful IT careers.

Cost-Cutting Planning Tool

Use this tool to create an IT cost-cutting plan.

Engagement Strategy Record

This template serves as a high-level summary of your engagement program goals and metrics, key insights from your survey results, and your engagement action plan.
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