People & Leadership

Identity – Responsibilities and Dependencies

Template to identify and determine key responsibilities of each team member.

Atmosphere – SCARF Worksheet

The SCARF worksheet supports a team discussion on what may be interfering with their sense of safety in the team.

Exchanges – Team Communications Flow

The Team Communications Flow tool will highlight the interactions of the team as a whole as well as the individual members.

Exchanges – Communications Guide Poster Template

A template to record communication protocols for the team.

Action Plan Template

The Action Plan template captures next steps for the team on what they are committing to build a more effective team.

Professional Services IT Leadership – Addressing the cultural divide in professional services firms

A look at the dichotomy between the “professionals” within a professional services organization and those who support professionals within that organization.

Build a Regular CEO IT Update Package

More and more CIOs have regular progress updates with their CEO that are intended to provide them with the information necessary to make informed business decisions....

Build a Regular CEO Update Package Storyboard

A step-by-step guide to build and communicate an update document that reduces the effort required for the most important meeting with your CEO.

Regular CEO IT Update Package Presentation Template

An easy-to-customize template to help you build an effortlessly made impressive CEO update reports.

Reputation Equals Revenue

What the Professional Services CIO should consider when seeking to sustain revenue and reputation through the support of professional ethics in a world where automation...
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