People & Leadership

Drive IT Performance by Monitoring Employee Experience

Employee engagement is key to IT productivity and retention, and is the culmination of multiple day-to-day experiences. Targeting these experiences puts the power in the...
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Drive IT Performance by Monitoring Employee Experience – Executive Brief

Read this Executive Brief to understand why employee engagement is critical to IT success, and how you can take charge of it as an IT leader.

CIO Management Playbook

The management playbook training will focus on CIOs exploring how to manage their annual initiatives, the metrics that are driven by these initiates, and a time study to...

Eight Recommendations to Ease the Stress of Offboarding IT Staff

Offboarding is an emotional roller coaster. Regardless of cause or reason, people will be upset. Leverage Info-Tech’s best practices and consult with HR to establish a...

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...

Info-Tech's Trailblazers Program Focuses on Women in IT

Info-Tech's unique Trailblazers program strives to empower women with the knowledge and skills necessary to lead successful IT careers.

HR Action and Communication Plan Tool

Use this tool to help establish clear action steps and create a communication plan based on your action steps.

Training Deck: Train Managers to Build Trusting Relationships to Improve Engagement

As a manager, your biggest impact on engagement comes from having employees’ trust and building positive relationships with them.

Participant Notebook: Take Ownership of Manager Relationships

The participant notebook will help managers stay on track and record information and activities used in the build trusting relationships training.

Training Evaluation: Manager Relationships

Assessing and analyzing participant feedback is critical to determine how a training session was received by learners and which areas require improvement.
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