People & Leadership

Effective IT Communications

Never start your communications from a blank page. Leverage the tools and resources available on this Communications Research Center to support any IT communication....

Effective IT Communications Storyboard

This capstone blueprint highlights the components, best practices, and importance of good communication for all IT employees.

Build a Regular CEO Update Package Storyboard

A step-by-step guide to build and communicate an update document that reduces the effort required for the most important meeting with your CEO.

Build a Regular CEO IT Update Package

More and more CIOs have regular progress updates with their CEO that are intended to provide them with the information necessary to make informed business decisions....

Professional Services IT Leadership – Addressing the cultural divide in professional services firms

A look at the dichotomy between the “professionals” within a professional services organization and those who support professionals within that organization.

Initiate Digital Accessibility for IT

Accessibility is an organizational directive; however, IT plays a fundamental role in its success. As business partners require support and expertise to assist with their...
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IT Team Effectiveness Survey

The IT Team Effectiveness survey is a tool that, when completed by each team member, will indicate strengths and areas for focus.

Decision Making Accountability Workbook

Template to record different decisions the team is called upon to make that provides transparency and accountability.

Exchanges – Communications Guide Poster Template

A template to record communication protocols for the team.

Accessibility Quick Cards

Connecting to the Info-Tech Management & Governance Framework, these quick cards help each area of IT brainstorm quick ways and reminders of how to incorporate and build...
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