People & Leadership

Become a Strategic CIO – Phase 1: Launch

Before getting started on your personal development as CIO, ensure you are ready to become a strategic partner.

Employee Departure Checklist Tool

An exit checklist should be used in all cases of employee departure, both voluntary and involuntary, to keep track of offboarding activities and to ensure offboarding...

HR Action and Communication Plan Tool

Use this tool to help establish clear action steps and create a communication plan based on your action steps.

Cost-Cutting Planning Tool

Use this tool to create an IT cost-cutting plan.

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...

Eight Recommendations to Ease the Stress of Offboarding IT Staff

Offboarding is an emotional roller coaster. Regardless of cause or reason, people will be upset. Leverage Info-Tech’s best practices and consult with HR to establish a...

Establish a Communication and Collaboration System Strategy – Phases 1-3

This storyboard will help you improve your approach to collaboration services.

Drive IT Performance by Monitoring Employee Experience – Phase 3: Measure and Communicate Results

This phase of the blueprint, Drive IT Performance by Monitoring Employee Experience, will help you select and implement engagement initiatives for maximal impact and...

EXM Setup Guide

This guide will help you set up your Employee Experience Monitor survey and configure it for your specific team's needs.

Monitor IT Employee Experience – Phases 1-3

This storyboard will help you improve IT productivity and performance by establishing an employee experience-focused engagement program.
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